Shipping policy

Shipping Policy

The Handbag Den currently offers domestic shipping within the United Kingdom. This Shipping Policy explains our shipping charge, order processing times, delivery estimates, and other important delivery information.

1. Shipping Destination

We currently ship only within the United Kingdom.

International shipping is not currently offered. This policy will be updated if and when we expand our shipping services internationally.

2. Shipping Fee

Our standard domestic shipping fee is a flat rate of £9.99 GBP.

3. Order Processing

Orders are generally prepared and packed within 1–2 business days before being handed to the carrier.

Our daily order cut-off time is 2:00 PM. Orders placed after the cut-off time, or on days when the business is closed, are processed on the next available business day.

4. Delivery Time

After an order has been handed to the carrier, standard domestic transit is generally estimated at 3–7 business days.

Combining the 1–2 business-day processing period with the 3–7 business-day transit period gives a total estimated delivery time of 4–9 business days.

Stage	Estimated Time
Order processing and preparation	1–2 business days
Carrier transit	3–7 business days
Total estimated delivery	4–9 business days

These are estimates rather than guaranteed delivery dates. Delivery may take longer because of circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, operational disruption, or incorrect delivery information.

5. Carrier

Our designated domestic carrier is Royal Mail.

The carrier used for an individual shipment may vary depending on the shipment and delivery destination, and additional carriers may be used in the future.

6. Delivery Address

Please make sure your delivery address is complete and accurate when placing your order. We are not responsible for delays or additional delivery issues caused by incorrect or incomplete address information supplied at checkout.

7. Delivery Issues

If your order appears to be delayed, please allow the estimated delivery period to pass before contacting us unless the carrier provides information indicating an earlier issue.

If you believe your order has been lost or there is another delivery problem, contact us at support@thehandbagden.shop and provide your order details so we can assist you.